What information do we collect from the people that visit our website?
When ordering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to allow us to process your order and to improve your user experience.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you wish to learn more, you may visit the following non-affiliated third-party website: https://allaboutdnt.com/ At this time, we do not respond to Do Not Track browser settings or signals.
How do we use your information?
We may use the information we collect from you when you visit the website, make a purchase, sign up for our newsletter, respond to a marketing communication, in the following ways:
• to allow us to deliver the type of content and product offerings in which you are most interested.
• to improve our website in order to better serve you.
• to allow us to better service you in responding to your customer service requests.
• to administer a contest, promotion, survey or other site feature.
• to quickly process your transactions.
• to send periodic emails regarding your order or other products and services.
How do we protect your information?
Our website has security measures in place to protect the loss, misuse, and alteration of the information under our control and undergoes regular security scans.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via secure socket layer (SSL) technology.
If necessary for processing your order or processing a possible refund, our third-payment processors Stripe and Paypal may store your credit card information longer than 30 days.
In the unlikely event of a data breach, we will notify you in the most expedient time possible, and without unreasonable delay, consistent with the legitimate needs of law enforcement or any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system. By use of this website, you consent to the use of email as a means of such notification.
We do not sell or trade your personally identifiable information to outside parties. We share the information necessary for processing your order with our third-party payment processors, Stripe and Paypal.
We may also use trusted third-party services that track and aggregate information derived from cookies on our behalf. We reserve the right to release personal information when we believe release is appropriate to comply with the law; enforce or apply our site’s terms and conditions, and/or other agreements; or protect the rights, property of the site, our users or others. This includes, for example, release of information to law enforcement agencies in instances of fraud or data breach.
We reserve the right to make changes to our Privacy and Cookies Policy. We will notify you of changes via email (if possible), and on our homepage once the changes come into effect.
Unsubscribing from Email Marketing
If at any time you would like to unsubscribe from receiving future emails, you can do so by clicking the link in our marketing emails, or by emailing us at firstname.lastname@example.org. You will be unsubscribed within 10 business days.
P.O. Box 50247
Pasadena, CA 91115
Effective as of 2/10/18